Terms of Service


Thank you for a purchasing a product from Rich’s Cycle Center. We appreciate your business and look forward to serving you again. 

Please read our Terms and Conditions below. 

Hours Tuesday – Friday 9-5pm CST, Saturday 9-3 CST  *Orders placed after 2pm CST will be processed the next business day. Closed Sunday and Monday.
Orders usually ship within 1-2 business days with an average delivery time of 8-10 business days or less. Please include your email address if you would like shipping/tracking notification or a payment receipt.

If you wish to cancel your order prior to its shipping, Rich’s Cycle Center will not charge you a cancellation fee unless it is a special order.

If you receive a damaged product, call us for return authorization.
***A Restocking Fee of 20% will be charged for non-damaged items.
-Must be in original packaging with the packing slip and must include all warranty cards, manuals and accessories.
-Return Must be within 14 days of the date you receive the product.
-Return Must be pre-approved.
-You will be responsible for the shipping and return shipping costs if item is not damaged.
-You are responsible for the condition any returned product. Please make sure the box you return your product in is securely wrapped. If product is not received by us in resellable condition, it is not eligible for refund. It can be shipped back to you at your request. You will pay cost of shipping such product back to you.

We DO NOT accept returns on the following:
-Any electronic components or inner tubes
-Any liquid product after the manufacturer’s seal has been broken.
-No returns after 14 days.
-Items damaged due to improper installation, abuse, misuse, or neglect will not be eligible for replacement or accepted for return.
-Any item without a copy of the original invoice, return form, and RGA# unless other special arrangements have been made.
-Please check thoroughly to see that you have -received the correct components/parts,-received all parts ordered and necessary, -and appear to be in working order before beginning any installation.
You are responsible for the condition of any parts you return for any reason.